1. Place Your Order: Select your study materials and choose your preferred delivery method.

2. Order Confirmation: You will receive a confirmation message (WhatsApp/SMS) once your order is placed.

3. Processing & Dispatch: Sit back and relax while we prepare and ship your books.

4. Doorstep Delivery: Your order will be delivered directly to your home address within 3-4 working days.

Refund & Return Policy

At ExamBoost.pk, we aim to provide high-quality study materials to help students succeed. However, if you face any issue, we are here to assist you.

📦 Printed Products (Books / Hard Copies)

Returns are accepted only in case of valid and genuine issues such as:

  • Printing mistakes

  • Missing pages

  • Damaged or defective product

✅ Return Process:

  • The product must be returned first

  • Only the product amount will be refunded

  • Delivery charges are non-refundable

  • Any government charges (if applicable) are non-refundable

🔁 Replacement Policy:

If the issue is due to our mistake, we will provide a replacement of the same product.

⚠️ Important Note:

If the issue is from the customer side (without a valid reason):

Refund may be considered only after product return and approval

👉 “Sirf mood change hone par return accept nahi hota 😄”

Delivery charges are non-refundable or Any govet tex

💻 Digital Products (PDF)

All digital products are non-refundable and non-returnable

Once the file is delivered, no refund will be issued

👉 “PDF le kar save kar liya, phir return ka option off ho jata hai 😄”

🚚 Delivery Information

  • Delivery time is 3–4 working days

  • Delays may occur due to courier services or unforeseen reasons

👉 “Kabhi kabhi courier bhai slow mode par hotay hain 😅”

🎯 Important Reminder

  • Please provide accurate details when placing an order

  • Check your product at the time of delivery

👉 “Jaldi check kar lo warna baad me scene thora mushkil ho jata hai 😄”

💬 Need Help?

For any queries or support, feel free to contact us:

📧 Email: info@examboost.pk
📱 WhatsApp: 0333-6611388

At ExamBoost.pk, we are committed to providing a smooth and reliable experience for every customer.

 

FAQs

1. Under what conditions can I return a printed book?

Returns for printed products are only accepted in cases of genuine manufacturing issues, such as missing pages, printing errors, or if the product arrives damaged or defective.

2. How does the refund process work for hard copies?

To initiate a refund, the product must first be returned to us. Once received and approved, we will refund the product amount. Please note that delivery charges and any applicable government taxes are non-refundable.

3. Can I get a refund for PDF or Digital products?

No, all digital products (PDFs) are non-refundable and non-returnable. Once the digital file has been delivered or accessed, we cannot offer a refund or exchange.

4. What happens if I receive a defective product by mistake?

If the issue is due to a mistake on our part, we will provide a free replacement of the same product to ensure you have the correct study materials.

5. How long does delivery take, and what if it's delayed?

Standard delivery typically takes 3–4 working days. While we strive for timely delivery, occasional delays may occur due to courier service schedules or unforeseen circumstances.

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